Online reputation management is the understanding or influencing of an individual’s or business’s reputation via online. It was originally coined as a public relations term later with the influence of social media, like Facebook, Twitter, Youtube , Linked In and a few such wed sites where the customer of your product looks for your presence on these websites.
To manage your reputation online we make sure that a certain things are taken care off. With the best articles on your website and a picture perfect imaging of your brand on social media we help you to attract new customers keeping your previous ones happy. Also we take care of your brand’s listing in the top directories. By doing this you are listed where your competitors are with a better and personalised image to enhance your identity.
Facebook is one of the most visited social media website of the world today. Statistics shows that people of all ages spend their time online for at least 3 hours a week. Also Twitter and Linked In are one of the top social media sites. We see this as an opportunity to showcase your brand in an effective manner. Also videos are an interactive medium between both the parties, the seller and the buyer. This is where Youtube kicks in. We ask all our clients to take out some time and prepare professional videos. Keeping it small and tidy is what we call is professional.
There is also another aspect to online reputation management which relates to customer feedback. Customer feedback is must for any organisation or a business. This is string which keeps the buyer attached from the seller. Buyer sees this as an opportunity to display his ideas on to, how to better the product. We also help you build such structure.
All these things together serve as an effective online management reputation builder.