Support Plans

At Think N Code, we offer a range of tailored support plans designed to meet the unique needs of your business.

Experience peace of mind knowing your website is in capable hands, and let us keep your digital presence at its best. Choose Think N Code for reliable, efficient, and proactive website support.

Frequently Asked Questions (FAQs)

1. What is included in your WordPress support plans?

Our plans offer a range of services, including:

• Regular WordPress and plugin updates
• Manual monthly backups
• Troubleshooting and maintenance
• Performance optimization
• Task completion within specified timeframes.

2. How do your plans differ?

We offer four distinct plans to cater to different needs:

• Basic – ₹24,000/year: 6 updates/year, basic troubleshooting, monthly backups, 3–7 day task completion.
• Extended – ₹60,000/year: 20 updates/year, basic troubleshooting, monthly backups, 3–7 day task completion.
• Active – ₹120,000/year: 50 updates/year, enhanced troubleshooting, monthly backups, 1–3 day task completion.
• Dedicated – ₹35,000/month: 8 updates/month, enhanced troubleshooting, monthly backups, performance optimization, 1–3 day task completion.

3. What is the turnaround time for tasks?

Depending on your chosen plan, task completion times range from 3–7 days for Basic and Extended plans to 1–3 days for Active and Dedicated plans.

4. Can I upgrade my plan later?

Yes, you can upgrade your plan at any time to access more frequent updates and faster support.

5. Do you offer support for issues outside of the plan?

Yes, we provide support for issues not covered in the plan at an additional cost.

6. How do I get started?

Simply contact us to discuss your requirements, and we'll assist you in selecting the most suitable plan for your needs.